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We at Dragonara.Net pride ourselves
in Effective IT Support Services for businesses internationally. Supporting
the IT system demands of the modern business is what Dragonara IT Support
is all about; freeing up essential time wasted through ineffective unmanaged
IT services and ensuring that our clients are working efficiently with the
resources that they have available to them. This is IT support done well;
this is Dragonara IT Support.
By working with you, we'll highlight possible areas for improvement and
suggest IT support solutions for them. Less down time and better IT support delivers benefit to all areas of a
business, maximizing the most precious resource you have: TIME.
 Contact
our team now to see how we can help move your IT services onto
the right path.
| IT
Support Products |
Network
Penetration Testing
Are you certain that your network is secure?
Are your Web Servers patched and is your e-commerce application well written?
Can people access your internal infrastructure from the Internet?
Could employees have taken copies of your business data?
Application
Penetration Testing
Are you sure your latest application is secure?
Are your applications all patched and up to date?
Can people access restricted information due to bugs in your applications?
Could employees access restricted information through application bugs?
The Types of tests that these assessments focus on (but are not limited
to) include
- DNS Servers
- Internet Routers
- Firewalls
- IDS/IPS
- VPN Servers
- FTP Servers
- HTTP/HTTPS Servers
- Mail Servers
- Intranet/Extranet
Servers
External tests will assess
the security controls configured on Access Routers, Firewalls, Intrusion
Detection Systems and Contents scanners to protect the perimeter of the
network. External Tests will also provide the ability to assess Security
controls for applications that are published through the Internet. Dragonara
recognizes that there is increasing logic being built in to web services
to deliver Extranet, e-commerce & supply chain management functions
in to Internet users. Therefore, Dragonara pays particular attention to
these resources, and performs granular assessment on their build and configuration,
as well as interaction with other data sources that sit in your protected
network segments.
All of our External tests deliver strong documentation that include a High
Level Management report, a detailed technical review document & where relevant,
a regulatory compliance tick-sheet for organizations that need to meet pre-determined
security requirements.
Internal
Tests
Internal tests will provide an organization with a review of their security
conducted through the eye of an Internal User, a temporary worker, or an
individual that has physical access to the organizations buildings. These
types of assessments will focus on, (but are not limited to)
- Wireless infrastructure
- Wired LAN Infrastructure
- Network Switches
- Network Routers
- Firewalls
- IDS/IPS
- Proxy Servers
- Windows Server machines
- Unix Server machines
- Novell Server machines
- IP telephony
- File/Print Services
- Application Services
- Shared Storage Resources
- Native Internet Connectivity
- Ability to gain remote access to the Infrastructure through the Internet/PSTN
- Ability to steal data
Internal Tests are conducted from within an organization, over their Local
Area Network. Tests will observe whether it is possible to gain access to
privileged company information, including sensitive Application Databases,
HR information and ERP type resources. Internal tests will assess whether
a user can escalate their network privileges and gain copies of usernames
and passwords for other business users. Internal tests will also assess
whether it is possible to remove data from the corporate environment without
triggering alarms, or leaving an audit trail of what was taken, and where
it was moved. Internal tests will assess whether a user can circumvent existing
security controls to grant themselves inbound access to the infrastructure
through remote access & trojaning techniques.
Internal tests deliver consistently strong documentation that will review
all of your internally connected devices. Dragonara ensures that there is
a high-level management review document as well as an in-depth technical
review document that is produced for all Internal Security Assessments.
These documents will highlight security issues and mis-configurations, but
most importantly, provide you with recommendations on how you can improve
your internal security posture moving forwards.
Cisco,
Juniper Support
Cisco or Juniper hardware, software and service issue, at Dragonara
our team is ready to offer there support to your business weather small
or medium-sized find them selves in need of assistance in order to ensure
proper configuration of their network infrastructure. By teaming with certified
Cisco consultants – such as the team at Dragonara – your organization
can ensure that your network can consistently handle the needs of your network,
with capacity to spare.
Website
Design
Here at Dragonara we offer the complete solution for your business web-site.
Whether you need a complete re-design of your business website or you need
your existing web design optimizing to rank better in search engines, Dragonara
are here to help. We offer a variety of packages ranging from ecommerce
web design to dynamic web design, enabling you to update your own content.
Search
engine optimization
Search Engine Optimization (SEO) is considered to be one of the most cost
effective promotional tools in the marketing arsenal of a business for generating
a higher volume of targeted sales. At Dragonara our team use the latest
ethical techniques with an aim to drive valuable targeted traffic via the
natural search results of Google, Yahoo! and MSN. This type of Search Engine
Marketing campaign is run 24 hours a day, constantly increasing your brand
name visibility not just to the UK but to the world, and maximising the
relevant traffic received to your Website.
Distributed
Denial-Of-Service (DDoS)
Do you need DDoS protection? Just click live
support chat with an operator we can get you online right now.
Microsoft
or Linux/*nix
Do you need support for a Microsoft OS? Or Linux/*nix?
We at Dragonara have years of experience handling All leading OS issues
and will work as a team to solve your problems regardless of complexity.
Remote
Backup and Data Recovery
Reliable data backup and recovery are critical to today's information-driven
enterprise remote offices as well as small and medium-sized businesses.
Traditional server backup methods are not always ideally suited to this
challenge. Once-a-day backups leave you vulnerable to data losses and trouble
recovering data quickly in the event of a data corruption, virus or other
disaster. Lack of adequate IT staff can also result in inconsistent backup
procedures and failed data recovery. Further, traditional backup tasks can
be time consuming and keep your valuable IT staff from performing other
mission-critical tasks to advance your business.
Dragonara can provide you with cost effective solutions before it's too
late.
These are just some
of the things we offer at Dragonara we are here to help you with all your
needs 24/7 keeping all your needs in one place and allowing you to get
to know and trust the people that will help you keep your business safe.
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